Automating processes with AI means letting software take care of repetitive tasks (sorting emails, extracting data from documents, answering common queries, moving information between applications) so your team can spend its time on what really adds value. SetUp Media specialises in digital transformation and process automation, and takes care of design, roll-out and maintenance. We work with businesses on the Costa Brava. S’Agaró, Begur, Calonge, Sant Antoni de Calonge, Platja d’Aro, Palamós, Santa Cristina d’Aro, Calella de Palafrugell and Llafranc.

Find out what we can automate in your business

Tell us what you need

What is AI process automation?

A process is any task that is repeated following the same rules: receiving an invoice, answering a query, onboarding a new employee, preparing a report. Traditional automation runs fixed steps between your programs. Artificial intelligence adds the ability to understand texts, documents and requests written in everyday language, so tasks that used to need a person to read them and decide can now be automated.

The result is less manual work, fewer errors caused by fatigue or haste, and more time for your team. AI does not replace people’s judgement: it automates the repetitive work and leaves the important decisions to those who should make them.

What can be automated in your business

Area What we automate with AI What you gain
Email and inbox Sorting and prioritising messages, drafting replies Less time on email and faster replies
Documents and invoices Reading invoices, delivery notes and contracts and entering the data into your management software Less typing and fewer errors
Customer queries An assistant that answers frequent questions and passes complex ones to a person Faster service without overloading your team
Reports and tracking Gathering data from several sources and producing regular reports Up-to-date information without manual work
Bots specialised in your business Custom assistants with your company’s rules and information for its own processes: onboarding, approvals, reminders, internal queries, drafts with human review A bot that works the way your team would and adapts to how your business runs

How we work

  1. We listen and map your processes. We understand how you work today and where time is being lost.

  2. We prioritise. We start with what saves the most and carries the least risk.

  3. We design and implement. We connect the tools you already use and set up the automation.

  4. We measure and fine-tune. We check that it works as expected and refine it.

  5. Tailored training. We train every profile involved in the process (those who use it daily, those who review the results and those who make the decisions) with sessions adapted to each use case.

  6. EU AI Act compliance. We build compliance with the regulation into every stage of the project, from design to roll-out, so your automations comply from day one.

AI with security and control

We work with your company’s data, so we treat security and confidentiality as part of the design: together we decide what information each tool can process and who has access to it.

AI automation for businesses on the Costa Brava

We work with businesses on the Costa Brava. S’Agaró, Begur, Calonge, Sant Antoni de Calonge, Platja d’Aro, Palamós, Santa Cristina d’Aro, Calella de Palafrugell and Llafranc.

Frequently asked questions about automation and AI

Which processes in my business can be automated with AI?

Those that are repeated and follow recognisable rules: email management, reading documents, answering common queries, reports and internal admin tasks.

Do I need to change the software I already use?

Usually not. The normal approach is to connect the tools you already have so they exchange information without manual work.

Is it safe to use artificial intelligence with my company’s data?

It can be, if it is designed properly. We define what data goes into each tool, who has access and how results are reviewed, in line with your confidentiality needs.

How long does it take to set up an automation?

It depends on how complex the process is. Once we have listened to you, we give you a specific timeframe for each automation.

Is this only for large companies?

No. Every business has repetitive tasks, and automating the first ones is often what makes the biggest difference in a small organisation.

What is the difference between automation and AI?

Automation runs steps defined in advance. AI can also interpret texts and documents, which widens what can be automated.

Do you automate processes with AI for businesses on the Costa Brava?

Yes. We work with businesses on the Costa Brava. S’Agaró, Begur, Calonge, Sant Antoni de Calonge, Platja d’Aro, Palamós, Santa Cristina d’Aro, Calella de Palafrugell and Llafranc.